Policies and Procedures

WEBSITE TERMS & CONDITIONS

General 


This website is owned by White Home Boutique (“we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website Terms of Use, our Shipping and Returns Policy and our Privacy Policy (collectively our “Website Conditions”), and any other laws or regulations which apply to this website. In addition, when you purchase any products or services through this website, you will do so subject to the terms and conditions on this page. By using this website, you acknowledge that you have read and understood all of the Website Conditions and agree to be bound by them. However, if you do not or cannot accept our Website Conditions in full and without modification, you must stop using our website immediately.

We may revise and update our Website Conditions at any time and your continued usage of this website means you accept those changes. The information contained on this website is intended to apply in Australia only. While White Home Boutique aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologise. Please refer back to these Website Terms of Use from time to time so that you are aware of the current terms and conditions. We do not undertake to keep this website updated.

Warranties

As a condition of your use of this website, you warrant that:

(a)  you are at least 18 years of age; 
(b) you will use this website only in accordance with these Website Conditions; and
(c) the information you provide via this website will be accurate and complete, and will not be misleading, deceptive or likely to be misled or deceive.

Your use

You may only use this website for lawful purposes. When using this website, you must not:

(a) impersonate any person or entity;

(b) make any fraudulent speculative or false enquiries or bookings;

(c) post or transmit to or via this website any unlawful, threatening, defamatory, libellous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;

(d) knowingly transmit any virus or other disabling feature to the website;

(e) interfere with, disrupt, or create an undue burden on the website or the associated systems;

(f) frame or mirror any part of the website without our written approval; or

(g) except to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the website or cause any other person to do so.

Non-commercial use only

You may only use this website for your own personal use (which will at all times be reasonable, not abusive) or for purposes legitimately connected with purchasing our products and services.

You are not allowed to access, use or copy any material or information on this website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.

Prices

All references to $ and dollars on this website are to Australian currency.

Colours


Reproduction of colours is as accurate as possible, but please note colours instore may vary slightly from what is displayed on your monitor.

Liability of White Home Boutique

Your use of this website or any information on this website is entirely at your own risk. White Home Boutique makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. White Home Boutique expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website may contain links to other internet sites provided by third parties. The provision of any of these links does not represent an endorsement by White Home Boutique of those internet sites, nor does White Home Boutique make any representations or warranties as to the accuracy, completeness, performance or timeliness of any aspect of information contained in those third party internet sites. White Home Boutique expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

Privacy

White Home Boutique is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. White Home Boutique’s Privacy Policy outlines how and when personal information is collected, stored and distributed by White Home Boutique. You can review our Privacy Policy here.

Copyright

This website and its contents are the property of White Home Boutique and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited.

Intellectual property and trademarks

White Home Boutique is the owner or authorised user of all intellectual property including but not limited to trade marks, logos, names and designs, whether registered or unregistered, and other marks that are otherwise owned or licensed to White Home Boutique in and associated with this website (collectively “intellectual property”), and any improvements or modifications to such intellectual property. The use or misuse of any of White Home Boutique’s intellectual property is prohibited without the prior written permission of White Home Boutique. Nothing contained in this website should be construed as giving you any right in or licence to any of the intellectual property on or associated with this website.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. White Home Boutique makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as cannot be excluded under applicable laws. To the fullest extent permitted by law (including the Australian Consumer Law) White Home Boutique will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this web site and any other site linked to this web site.

Governing law

This website has been designed for use within Australia. By accessing this website you are agreeing that the Courts of New South Wales, Australia will deal with any disputes which may arise between you and us, and that the laws of New South Wales, Australia shall be the applicable law.

 

PRIVACY POLICY

Introduction

White Home Boutique regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all White Home Boutique users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact White Home Boutique at enquiries@whitehomeboutique.com.au

Collection of Information

In order to use the White Home Boutique online payment service, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by White Home Boutique is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website or online payment service.

Use of Collection Information

Any details collected from White Home Boutique customers is required in order to provide you with our online payment service, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our online payment service, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security of our online payment service, you can email us at enquiries@whitehomeboutique.com.au .

Access to Collected Information

If your Personally Identifiable Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at enquiries@whitehomeboutique.com.au.

Orders

If you purchase a product or service from us, we may request certain Personally Identifiable Information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

White Home Boutique uses Personally Identifiable Information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at enquiries@whitehomeboutique.com.au. You will be notified when any third party that is not our agent/service provider collects your personal information, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

White Home Boutique may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your Personally Identifiable Information for any other purpose. White Home Boutique does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the White Home Boutique site to external entities are not covered within this policy.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

PRE-ORDER PROMOTIONS

Pre-order promotions are available on new products that are coming soon to White Home Boutique. To pre-order a product that is coming soon, you need;

  1. Email your pre-order request to enquiries@whitehomeboutique.com.au detaling the item that you wish you ore-order.
  2. Once your order is received, you will receive an email confirming your order. This email will include an invoice that where payment is required within 7 days of receipt of the invoice.
  3. Payment can be made by Direct Deposit only, the details are on the attached invoice
  4. Please ensure your invoice number is used as a reference so we can find your payment easily.
  5. When payment is received your order will be confirmed by email, along with an estimated time of arrival of your items
  6. The receipt will be sent to you with your items
  7. If payment is not received within 7 days of invoice notification, it will be assumed you no longer wish to purchase your pre-order item

If you have any queries about your pre-order, please don’t hesitate to contact us at enquiries@whitehomeboutique.com.au

 

SHIPPING & DELIVERY 

All the details available on our Shipping & Returns Policy page.

 

RETURNS

All the details are available on our Shipping & Returns Policy page.

 

SECURITY POLICY

White Home Boutique uses the E-way Payment Gateway for its online credit card transactions. E-way processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the E-way gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • White Home Boutique, or any outside party, cannot view your complete credit card number.
  • All transactions are performed under 256 Bit SSL Certificate.
  • All transaction data is encrypted for storage within E-way data centre, further protecting your credit card data.
  • E-way at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by White Home Boutique.

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